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October 28, 2026 • 3 min read

WhatsApp Auto-Reply with AI: Sell 24/7

Answering every WhatsApp message on time is hard. Here is how an AI auto-reply works, which connection to choose and what to look out for.

WhatsApp Auto-Reply with AI: Sell 24/7

<p>In Azerbaijan many customers order on WhatsApp: “hi, is it available?”, a voice note, a photo. When your manager is busy or it’s late at night, messages go unanswered. An AI auto-reply turns WhatsApp into a sales channel that works 24/7.</p> <h2>AI vs. WhatsApp Business auto-replies</h2> <p>The WhatsApp Business app has greeting and away messages, but they only send one template. AI understands the customer’s question, answers from your catalogue and prices, asks for size and address and completes the order.</p> <h2>Two ways to connect — which one to choose</h2> <ul> <li><strong>Official Meta API.</strong> The most secure and stable option, suited to an official business status. Recommended for high message volume.</li> <li><strong>QR code connection.</strong> Connect your existing number in a minute, keep using WhatsApp on your phone, and it works with groups too.</li> </ul> <p>Not sure? Our team will recommend the right option for free.</p> <h2>What AI can do on WhatsApp</h2> <ul> <li>Answers questions about price, stock, delivery and opening hours.</li> <li>Transcribes <strong>voice notes</strong>, understands them and can reply by voice (PRO plan and up).</li> <li>Understands photos and suggests the matching product.</li> <li>Creates a customer profile and order in the CRM as soon as the customer shares a phone number.</li> <li>Sends a reminder after 2 hours if the customer goes quiet.</li> <li>Combines several WhatsApp numbers in one inbox (up to 3 on START).</li> </ul> <h2>Working as a team</h2> <p>Assign chats to managers, add notes and tags, and see how fast each person replies. The AI handles routine conversations and hands tricky ones over — just type <strong>**</strong> in the chat.</p> <h2>Bonus: a customer base from your WhatsApp chats</h2> <p>Hundreds of WhatsApp conversations but no customer list? We extract phone numbers and customer data from all chats and deliver a ready Excel file in 1–3 business days. The service costs 29 ₼; extracting orders written in chat is +30 ₼.</p> <h2>How to start</h2> <ol> <li><a href="https://platform.aitools.az/auth">Sign up</a> and describe your business.</li> <li>Test the AI in the dashboard.</li> <li>Connect WhatsApp via the official API or a QR code.</li> </ol> <p>START costs 29 ₼ per month and can be tested <strong>free for 2 weeks</strong> (1,000 AI replies). Details on the <a href="/#pricing">pricing section</a>.</p> <h2>FAQ</h2> <h3>Can I keep using WhatsApp on my phone?</h3> <p>Yes — with the QR connection your phone and the platform work in parallel.</p> <h3>Does the AI work in groups?</h3> <p>The QR connection supports groups.</p> <h3>Do I need to share a password or code?</h3> <p>No. The official API connects through Meta, and the QR connection is set up by scanning from your phone.</p>

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